Effective Date: October 30, 2019
Welcome to the website of DOT Drive (collectively with any subsidiaries and affiliates, "DOT Drive", "Company", "we", "us" and/or "our"). We have prepared this Privacy Notice ("Privacy Notice") to explain how we collect, use, protect and disclose your information when you use the DOT Drive website https://www.dotdrive.net, or https://app.dotdrive.net, or any other websites on which this Privacy Notice appears ("Sites") and DOT Drive services, including any software, mobile applications, products, devices or other services offered by DOT Drive from time to time and other services offered through third parties integrating DOT Drive functionality (collectively, "Services"). It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information. "You" or "Client" refers to you as a user of the Sites or Services.
The use of information collected through our Service shall be limited to the purpose of providing the service for which the Client has engaged DOT Drive.
General
About DOT Drive
DOT Drive is a leading provider of cloud-based fleet document control management software, headquartered in Texas, United States. DOT Drive platform connects commercial drivers, commercial equipment, fleet owners and employees through a unified platform that helps transportation companies manage risk and be CSA compliant in specific sections.
For more information, please see the "About Us" section of our Website at https://www.dotdrive.net
Information We Collect
Information You Provide to Us
We collect information that personally identifies you and other personal information about you or users whose information you provide to us when you sign up for or use the Sites or Services ("Personal Information"). This may include:
- your name, phone number or other contact details, and the company you work for;
- your username, password and email when you register for an account to use the Services;
- the Profile information you provide us when you create your account profile to use any of the Services ("Profile") to help you and others be located through the Services;
- information about other individuals when you add users/employees through the use of our Services and the capacity in which they may use data within our application;
- credit card or other financial account information in connection with your order to purchase the Services;
- any information that you upload to the Sites and/or input into your account; and
- any other information you may provide to us voluntarily through your use of our Sites and Services.
The decision to provide this information is optional. However, if you choose not to provide the requested information, you may not be able to use some or all of the features of the Sites or Services. Where this is the case, we will make this clear at the point we ask you to provide the information.
We may receive information about you from other sources, including your company or third parties who are DOT Drive customers, and combine this data with information we already have about you. This helps us update, expand, and analyze our records. If you give us information about others, or others give us your information, we will only use that information for the specific reason for which it was provided to us. To request removal of your personal information please contact us at (915)241-7909
Testimonials
We display personal testimonials of satisfied customers on our site in addition to other endorsements. By posting a testimonial, you give your consent for DOT Drive to use your testimonial in all media along with your name. If you wish to update or delete your testimonial, you can contact us at (915)241-7909
Information We Collect Automatically
We automatically collect information regarding the actions you take on the Sites and Services. In some countries, including countries in the European Economic Area ("EEA"), this information is considered personal information under applicable data protection laws. Usage Data helps us understand trends in our users' needs so that we can better consider new features or otherwise tailor our Services. We may share Usage Data about our users with third parties for various purposes, including to help us better understand our customers' needs and improve our Services.
When you use the Sites or Services, some examples of the Usage Data we may collect could include:
- the type of Web browser you use;
- your operating system;
- your web request;
- your Internet Service Provider;
- your IP address;
- referring/exit pages and URLs;
- the pages you view and how you interact with links on the Services;
- comments and other content you post via the Services;
- the fact that you have posted comments;
- the time and duration of your visits to the Sites or use of the Services; and
- other such information relating to your devices, and your activity on our Sites and Services.
We may store such Usage Data itself and/or such information may be included in databases owned and maintained by DOT Drive affiliates, agents or service providers. We may use such information and pool it with other information to track, for example, the total number of visitors to our Sites or users of our Services, the number of visitors to each page of our Sites, etc. We use this information to help us understand how people use the Sites and Services, and to enhance the Sites and Services.
Our mobile application may collect certain additional information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, available storage space, connection type (e.g. WiFi vs. cellular) and information about the way you use the application. We may also use GPS technology (or other similar technology) to determine your current location. If you do not want us to have your location information, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.
Tracking Technologies
Cookies and Web Beacons
We use cookies (a small text file placed on your computer to identify your computer and browser). We may also use Web beacons (a file placed on a website that monitors usage). We use cookies and Web beacons to improve the experience of the Sites and Services, such as pre-populating your username for easier login, to allow user-specific messaging or to permit user-specific advertising. However, we have a Cookie Consent Manager in place to solicit consent and provide more information in such instances where cookies are used.
We do not use cookies or Web beacons to collect Personal Information. Most Web browsers are initially set up to accept cookies. At this time, DOT Drive does not recognize automated browser signals regarding tracking, including "do-not-track" signals. You can remove persistent cookies and change your privacy preferences by following directions provided in your Internet browser's "help" directory. However, certain features of the Sites or Services may not work if you delete or disable cookies. Some of our Service Providers may use their own cookies and Web beacons in connection with the services they perform on our behalf, as further explained below.
We and our partners use similar technologies to analyze trends, administer the website, track users' movements around the website, and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data and where the application was downloaded. We link certain information we store within the analytics software to authorized users for customer usage and metrics and to aid in customer success.
How We Use Your Information
We may use your Personal Information for the following purposes:
Provision and Monitoring of the Services: We will use your Personal Information to provide you with access to and to support your use of the Services and to monitor your use of the Services. We will also give you the opportunity to store, review and edit Personal Information and other information on the Sites.
Surveys, Contests and Other Special Offers: From time to time, we may offer our users the opportunity to participate in surveys, contests and other special offers. If you elect to participate in these services, you will need to provide certain Personal Information.
Questions and Requests: If you contact us by email or otherwise, we will use the Personal Information you provide to answer your question or resolve your problem.
Contacting You About Other Products, Services and Events: DOT Drive and, if you opt-in, third parties may use your Personal Information to contact you in the future to tell you about products, services and events that may be of interest to you. You can find information on how to opt-out of contact from DOT Drive in the "Your Rights" section below.
Research and Data Analysis: In an ongoing effort to better understand and serve the users of the Sites and the Services, DOT Drive may conduct research on its customers' and users' demographics, interests and behavior based on Usage Data and other information provided to us. This data may be compiled and analyzed on an aggregate basis, and DOT Drive may share this data with advertisers, researchers, business partners, publications, and other third parties. This information will not identify you or users personally.
Service Improvement: We may use your Personal Information, aggregated Personal Information and other information collected through the Sites and Services to help us improve the content and functionality of the Sites, to better understand our users and to improve the Services.
Order Fulfillment: We may use your Personal Information that you provide to fulfill any orders you may place for Services offered by DOT Drive.
Who We Share Your Personal Information With
You may make certain of your Personal Information available to others, such as your name or username, for example when you create a profile or submit public queries. This information may be accessed by users who use the Sites or Services and may be accessed by commercial search engines such as Google, Yahoo, and Bing to the extent that such engines are permitted to access the Sites or Services.
We may disclose your Personal Information to the following categories of recipients:
- to our subsidiaries who provide data processing services to us (for example, to support the delivery of our Services);
- in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. DOT Drive will cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other content and information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to or comply with legal requests (including court orders and subpoenas), to protect the safety, property or rights of DOT Drive or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law;
- to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice;
- to any other person with your consent to the disclosure.
Advertising
We also may share information with third party ad servers, ad networks, and data exchanges ("Advertisers") so that they can tailor their advertisements to your apparent interests and deliver those advertisements to you while you are either on our Sites or using our Services. These companies may place or recognize a unique cookie on your computer or use other technologies such as Web beacons to conclude that you have an interest in and to display a relative advertisement instead of a random advertisement. In addition, Advertisers use technologies (such as cookies, pixels, and Web beacons) to collect information about your browsing behavior on our Sites and via our Services which they may match with information they have previously collected. Our Privacy Notice does not cover any use of information that Advertisers may collect from you or that you choose to provide to them. For information about how to opt out of receiving certain behavioral advertisements, please visit this website (or this one if located in the European Union). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Be Careful When You Share Information with Others
Please be aware that whenever you share information on a publicly available page or any other public forum on the Sites or Services, others may access that information. In addition, please remember that when you share information in any other communications with third parties, that information may be passed along or made public by others. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.
Security
We take the security of your Personally-Identifying Information seriously and use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third-party circumvention of any privacy settings or security measures.
We are dedicated to protect all information on the Website as is necessary. However, you are responsible for maintaining the confidentiality of your Personally-Identifying Information by keeping your password confidential. You should change your password immediately if you believe someone has gained unauthorized access to it or your account. If you lose control of your account, you should notify us immediately.
Children's Privacy
The Children's Online Privacy Protection Act ("COPPA") protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain Personally-Identifying Information from anyone under the age of 13, unless or except as permitted by law. Any person who provides Personally-Identifying Information through the Website represents to us that he or she is 13 years of age or older. If we learn that Personally-Identifying Information has been collected from a user under 13 years of age on or through the Website, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a member of the Website or has otherwise transferred Personally-Identifying Information to the Website, please contact Company using our contact information below to have that child's account terminated and information deleted.
International Data Transfers
Your Personal Information may be transferred to, and processed in, countries other than the country in which you are a resident. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective). Specifically, our Sites and Services are hosted in the United States and our group companies and third-party service providers operate around the world.
However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Notice. DOT Drive participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.
Data Retention
We will retain your information for as long as your account is active or where we have an ongoing business need to do so (for example, to comply with applicable, legal, tax, or accounting requirements). We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When we have no ongoing legitimate business need to process your personal information, we will either delete or de-identify it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Privacy for DOT Drive Platform Users
DOT Drive acknowledges that you have the right to access your personal information. DOT Drive has no direct relationship with the individuals whose personal data it processes on behalf of its Clients. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the DOT Drive's Client (the data controller). If requested to remove data by our Client we will respond in line with appropriate data protection laws.
We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. DOT Drive will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Third Parties/Links
Our Sites and Services may contain links or integrate with other websites and online services, or allow others to send you such links. DOT Drive is not responsible or liable for any damage or loss related to your use of any third-party website or online service. You should always read the terms and conditions and privacy policy of a third-party website or online service before using it, whether directly or in connection with your use of the Sites or Services. Third parties may collect, but we do not authorize them to collect, personally identifiable information about your online activities over time and across different websites when you use the Sites or Services.
Privacy Policy Changes
From time to time, we may change this Privacy Notice. When we do, we will take appropriate measures to inform you, consistent with the significance of the changes we make; for example we may give you or our Client notice by posting the revised Privacy Notice on the Sites prior to the change becoming effective.
Those changes will go into effect on the effective date shown in the revised Privacy Notice. You can see when this Privacy Notice was last updated by checking the "Effective date" displayed at the top of this Privacy Notice.
Please print a copy of this privacy policy for your records.
How to Contact Us
If you have any questions or concerns about our use of your personal information, please contact us using the following details:
DOT Drive
13029 Pellicano Dr.
El Paso, TX 79928
Info@dotdrive.net
